Passengers requesting the special assistance service must present themselves at the check-in desk the day of their flight. The service will not have any additional charge and they can bring up to two-mobility equipment (wheelchair, walker ...) free of charge. A guide or assistance dog also travels free of charge. The places available for PRM (Passengers with Reduced Mobility) are limited according to the applicable regulation ensuring that all levels of security are adequate for a safe operation. For more information regarding the limitations applicable to passengers with reduced mobility, please refer to Conditions of Carriage or to the free telephone number (+34) 93 12 25 224, for calls outside Spain, France and Italy.