Corporate Social
Responsibility at VoloteaOur feet in the present and our wings in the future.
We are part of the cities that welcome us in
In over 100 Volotea cities in 16 countries, we operate low-cost direct flights that create better connectivity between cities and enhance the mobility of those who live there. Each of these locations is not only the place from which we take off but also a community of which we are a part.
We add to the prosperity of the cities that have welcomed us in
We support organisations that help these cities to thrive and we make sure that we offer a service that is useful to the local population, without forgetting to manage and reduce the environmental impact of our activities.
We are committed to the local economy
We offer employment opportunities to professionals and companies, prioritising the employment of local people and use of local providers.
We share the interests of the community
We support the city’s social and cultural institutions, we put in place measures to reduce noise and emissions and we carry out corporate volunteering activities.
Transition towards a decarbonised aviation
For flights today and in the future, we want cleaner skies. Volotea knows that this is the challenge of our generation and is working for a transition towards an aviation sector that is less polluting and in alignment with the principles of sustainable mobility.
For this reason, more than 93 % of Volotea’ s flights cannot be covered by train in less than 6 hours. Among our more than 400 routes, in 2024 only 1 can be covered by train in less than 4 hours (MAD-RMU).
Usefulness and eco-efficiency
We strive to be our customers’ first choice in terms of environmental responsibility. Most of our flights connect cities that do not have a more eco-efficient alternative.
Reduction and Investment
We constantly seek ways to improve our cost-effectiveness, which results in a reduced, more efficient use of resources. We’re reducing our fuel consumption and investing in aircraft and cabin designs that are lighter and more eco-efficient.
Inspire and support
Since we started flying, we have launched more than 50 initiatives to reduce the fuel consumption of our aircraft, and we achieved a reduction of 45.5% of the related CO2 emissions per passenger kilometer up to 2022.
VOLOTEA: SOCIAL RESPONSIBILITY AND TRANSPARENCY
We like to do things well. We work daily to grow responsibly, comply with all legal requirements, and drive positive change, creating a lasting impact within Volotea, our communities and the broader aviation industry.
Our annual Corporate Social Responsibility Report is a Non-Financial Information Statement part of the Consolidated Management Report for every financial year since 2018. It serves as a testament to Volotea's commitment to transparency, accountability, and making a positive impact beyond the bottom line. All reports have been verified by an external verification service.
FOR INTEGRITY, HONESTY AND TRANSPARENCY
Volotea S.L. provides a secure, two-way whistleblowing channel that serves as a tool for submitting complaints related to the application of our Code of Business Principles and for reporting any possible irregularity, non-compliance or behaviour contrary to ethics, legality and the rules governing this company.
All reports made through this channel will be confidential and the sender will be protected against any attempt of retaliation.
The whistleblowing channel can only be accessed by members authorised by internal regulations. In addition, it guarantees the integrity in the traceability of the management of the complaint and/or query from its entry to its resolution. The person making the report is fully guaranteed anonymity in the digital environment if he/she chooses to make the report anonymously. In the event that the sender wishes to identify him/herself, an optional section has been enabled in the whistleblowing channel where he/she can enter his/her details.
After submitting the report, the sender will receive a confirmation of receipt and an ‘identifier and password’ to access, at any time and anonymously, the situation or possible communication about his or her report. So please save your ‘identifier and password’ and periodically check our communications on this channel or at your email address.
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You can file a complaint via this link.
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You can also access the complaints portal.
CORPORTATE COMPLIANCE
At Volotea we are committed to transparency and compliance practices, since we understand that quality and excellence depend on a well-structured corporate system. Our policies reflect our principles, promoting responsible management that aligns with legal standards across the regions where we operate. Through these policies, we seek to ensure our corporate actions support ethical and long-term growth.
Corporate Principles Code
Defines the corporate culture and professional behaviour, as well as the principles and values that represent Volotea.
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Criminal Compliance Policy
Describes the Company's Criminal Compliance System, aimed at preventing criminal offenses through the implementation of measures and controls designed to avoid the commission of crimes within the company.
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Anti-Corruption Policy
Defines the principles and guidelines for conduct to be followed during activities carried out by or related to the company, with the aim of preventing any act that could be considered corrupt.
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Whistleblowing Policy
Regulates access to and use of the Company’s Ethical Channel to report any suspicion or knowledge of regulatory non-compliance.
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Tax Policy
It comprises the company's tax strategy and its commitment to compliance, development, and implementation of good tax practices, as well as the tax compliance management model implemented within the Company.
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